2020-08-19T16:22:30.0500000Z

8x8 Is currently investigating a performance issue with Configuration Manager page loading and Internet fax service. We are working on resolving the issue and updates will be provided as they become available. 

2020-08-19T17:30:00.0000000Z

8x8 currently has mitigated the issue and the Fax and Configuration Manger services are performing as normal. There may be intermittent 5-10 minute periods of the issue recurring while we are working to address the root cause.

For our internet faxing users, we currently recommend setting fax to email as an alternative method to receiving inbound faxes while we are work to address the root cause. 

We'll provide updates to this current status as they become available.

2020-08-20T06:43:00.0000000Z

8x8 is continuing to investigate the issue, for addressing the root cause.

For our internet faxing users, we currently recommend setting fax to email as an alternative method to receiving inbound faxes while we are work to address the root cause.

We will be providing updates to this current status as they become available.

2020-08-20T08:55:00.0000000Z

8x8 continues to investigate the root cause for the defined impact to Configuration manager and Internet fax services.

To aid in the investigation of the root cause, the ability to bulk delete faxes in the 8x8 Work Desktop applications is limited to only 2 faxes at a time.

This is temporary while we work to address these intermittent periods of limited performance.

We'll provide updates to this current status as they become available.