Current status in effect for 5 days, 11 hours, 24 minutes, and 27 seconds.
Event Types
Normal
Information
Investigating
Monitoring
Identified
Performance Issue
Service outage
Maintenance
Service Status
Work Calling
Normal
Inbound
Normal
Outbound
Normal
Endpoints
Normal
WorkM (VOM)
Normal
WorkD (VOD)
Normal
Deskphones
Normal
Meet
Normal
SSO
Normal
Fax
Normal
Physical Fax
Normal
WorkD and WorkM Fax
Normal
Messaging/Team Chat
Normal
SMS
Normal
Service portals
Normal
Admin Console (AC)
Normal
Partner Xchange
Normal
8x8 Website
Information
Contact Center
Normal
Contact Center US1
Normal
NA1
Normal
NA2
Normal
NA3
Normal
NA4
Normal
NA5
Normal
NA6
Normal
NA11
Normal
NA12
Normal
NA13
Normal
NA14
Normal
NA15
Normal
NA16
Normal
SB1
Normal
Contact Center US2
Normal
NA7
Normal
NA8
Normal
NA9
Normal
NA10
Normal
NA17
Normal
NA18
Normal
NA19
Normal
NA20
Normal
NA27
Normal
NA28
Normal
NA29
Normal
NA37
Normal
NA38
Normal
NA30
Normal
NA39
Normal
Contact Center ON1
Normal
BC1
Normal
BC2
Normal
BC3
Normal
Contact Center SK1
Normal
CA1
Normal
CA2
Normal
NA37
Normal
NA38
Normal
Contact Center Login Authentication Services and Administration Portal
Normal
JaaS
Normal
Analytics
Normal
SIP Trunking
Normal
All Other Services
Normal
Work Calling
Normal
Inbound
Normal
Outbound
Normal
Endpoints
Normal
WorkD (VOD)
Normal
WorkM (VOM)
Normal
Deskphones
Normal
Meet
Normal
SSO
Normal
Fax
Normal
Physical Fax
Normal
WorkD and WorkM Fax
Normal
Messaging/Team Chat
Normal
SMS
Normal
Service portals
Normal
Pay-As-You-Go
Normal
Partner Xchange
Normal
Admin Console (AC)
Normal
8x8 Website
Information
Contact Center
Normal
Contact Center UK2
Normal
EU2
Normal
EU3
Normal
Contact Center LH1
Normal
EU21
Normal
Contact Center UK3
Normal
EU4
Normal
EU14
Normal
EU13
Normal
EU12
Normal
EU11
Normal
EU10
Normal
EU5
Normal
EU6
Normal
EU7
Normal
EU8
Normal
EU9
Normal
Contact Center PA1
Normal
EU31
Normal
Contact Center Login Authentication Services and Administration Portal
Normal
JaaS
Normal
Analytics
Normal
SIP Trunking
Normal
ISP connectivity Partners
Normal
Amatis
Normal
Daisy
Normal
GTT/Interoute
Normal
Virtual1
Normal
All Other Services
Normal
Work Calling
Normal
Inbound
Normal
Outbound
Normal
Endpoints
Normal
WorkD (VOD)
Normal
WorkM (VOM)
Normal
Deskphones
Normal
Meet
Normal
SSO
Normal
Fax
Normal
Physical Fax
Normal
WorkD and WorkM Fax
Normal
Messaging/Team Chat
Normal
SMS
Normal
Service portals
Normal
Admin Console (AC)
Normal
8x8 Website
Information
Contact Center
Normal
Contact Center HK1
Normal
AP1
Normal
Contact Center SY1
Normal
AU1
Normal
Contact Center Login Authentication Services and Administration Portal
Normal
JaaS
Normal
Analytics
Normal
SIP Trunking
Normal
All Other Services
Normal
History Grid
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2026-10-27T07:00:00.0000000Z
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2026-10-26T07:00:00.0000000Z
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2026-10-25T07:00:00.0000000Z
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2026-10-24T07:00:00.0000000Z
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2026-10-23T07:00:00.0000000Z
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2026-10-22T07:00:00.0000000Z
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2026-10-21T07:00:00.0000000Z
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|
|---|---|---|---|---|---|---|---|---|---|
| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkM (VOM) | |||||||||
| WorkD (VOD) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Admin Console (AC) | |||||||||
| Partner Xchange | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center US1 | |||||||||
| NA1 | |||||||||
| NA2 | |||||||||
| NA3 | |||||||||
| NA4 | |||||||||
| NA5 | |||||||||
| NA6 | |||||||||
| NA11 | |||||||||
| NA12 | |||||||||
| NA13 | |||||||||
| NA14 | |||||||||
| NA15 | |||||||||
| NA16 | |||||||||
| SB1 | |||||||||
| Contact Center US2 | |||||||||
| NA7 | |||||||||
| NA8 | |||||||||
| NA9 | |||||||||
| NA10 | |||||||||
| NA17 | |||||||||
| NA18 | |||||||||
| NA19 | |||||||||
| NA20 | |||||||||
| NA27 | |||||||||
| NA28 | |||||||||
| NA29 | |||||||||
| NA37 | |||||||||
| NA38 | |||||||||
| NA30 | |||||||||
| NA39 | |||||||||
| Contact Center ON1 | |||||||||
| BC1 | |||||||||
| BC2 | |||||||||
| BC3 | |||||||||
| Contact Center SK1 | |||||||||
| CA1 | |||||||||
| CA2 | |||||||||
| NA37 | |||||||||
| NA38 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| All Other Services |
|
|
2026-10-27T07:00:00.0000000Z
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2026-10-26T07:00:00.0000000Z
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2026-10-25T07:00:00.0000000Z
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2026-10-24T07:00:00.0000000Z
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2026-10-23T07:00:00.0000000Z
|
2026-10-22T07:00:00.0000000Z
|
2026-10-21T07:00:00.0000000Z
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|
|
|---|---|---|---|---|---|---|---|---|---|
| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkD (VOD) | |||||||||
| WorkM (VOM) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Pay-As-You-Go | |||||||||
| Admin Console (AC) | |||||||||
| Partner Xchange | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center UK2 | |||||||||
| EU2 | |||||||||
| EU3 | |||||||||
| Contact Center LH1 | |||||||||
| EU21 | |||||||||
| Contact Center UK3 | |||||||||
| EU4 | |||||||||
| EU14 | |||||||||
| EU13 | |||||||||
| EU12 | |||||||||
| EU11 | |||||||||
| EU10 | |||||||||
| EU5 | |||||||||
| EU6 | |||||||||
| EU7 | |||||||||
| EU8 | |||||||||
| EU9 | |||||||||
| Contact Center PA1 | |||||||||
| EU31 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| ISP connectivity Partners | |||||||||
| Amatis | |||||||||
| Daisy | |||||||||
| GTT/Interoute | |||||||||
| Virtual1 | |||||||||
| All Other Services |
|
|
2026-10-27T07:00:00.0000000Z
|
2026-10-26T07:00:00.0000000Z
|
2026-10-25T07:00:00.0000000Z
|
2026-10-24T07:00:00.0000000Z
|
2026-10-23T07:00:00.0000000Z
|
2026-10-22T07:00:00.0000000Z
|
2026-10-21T07:00:00.0000000Z
|
|
|
|---|---|---|---|---|---|---|---|---|---|
| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkD (VOD) | |||||||||
| WorkM (VOM) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Admin Console (AC) | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center HK1 | |||||||||
| AP1 | |||||||||
| Contact Center SY1 | |||||||||
| AU1 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| All Other Services |
Recent Incidents (Last 24 hrs)
10/26/2026
2026-10-26T15:27:00.0000000Z
Americas
Contact Center
Contact Center US1
Contact Center US2
NA1
NA7
NA2
NA8
NA3
NA9
NA4
NA10
NA5
NA17
NA6
NA18
NA11
NA19
NA12
NA20
NA13
NA27
NA14
NA28
NA15
NA29
NA37
NA16
SB1
NA38
NA30
NA39
2026-10-26T15:27:00.0000000Z
8x8 is currently investigating intermittent call connectivity issues for US Region Contact Center customers. 8x8 Operations teams are engaged and investigating the cause. We'll provide updates as they become available.
2026-10-26T15:44:00.0000000Z
Our engineers are currently working to resolve the issue as a matter of urgency. The main symptom being experienced is delays in call connectivity where no audio may be heard. We will continue to provide updates as they become available.
2026-10-26T16:01:00.0000000Z
8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.
2026-10-26T16:17:00.0000000Z
We are doing our very best to resolve this issue as a priority, and we thank you for your patience. The primary issue remains intermittent calls experiencing connection delays and a lack of audio. We will provide further updates as they become available, and we sincerely apologize for the inconvenience.
2026-10-26T16:35:00.0000000Z
We are doing our very best to get the incident resolved as a matter of priority and we thank you for your patience. To ensure you are fully informed of the progress being made, we will provide you with regular updates via this platform every 30 minutes or until a significant update becomes available. We apologize for the delay in resolving the issue.
2026-10-26T17:05:00.0000000Z
8x8 continues to investigate the issue. If you are experiencing this issue please contact support to troubleshoot further and evaluate impact frequency to aid in the investigation. We apologize for the delay and we will continue to work to resolve.
2026-10-26T17:35:00.0000000Z
8x8 engineers continue to work towards resolution of the issue. If you are experiencing this issue please contact support to troubleshoot further and understand frequency impact. We will continue to provide updates as they become available and we apologize for the inconvenience.
2026-10-26T18:05:00.0000000Z
8x8 has mitigated symptoms causing the intermittent call completion issues. Please validate and contact 8x8 Support if you continue experience symptoms while we continue to monitor and confirm resolution. We'll continue to provide updates as we monitor.
2026-10-26T18:35:00.0000000Z
8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.
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