Current Status
Normal
Event Types
Service Status
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Recent Incidents (Last 24 hrs)
11/06/2024
2024-11-06T09:59:00.0000000Z
EMEA
Work Calling
Inbound
Outbound
Endpoints
WorkD (VOD)
WorkM (VOM)
Deskphones
2024-11-06T09:59:00.0000000Z
8x8 is investigating reports from customers regarding the Auto-Attendant system not connecting when rung. We're currently investigating and will provide details as they become available.
2024-11-06T10:11:00.0000000Z
8x8 has confirmed there is an issue causing the Auto-Attendants to not connect properly when rung. We are currently working to resolve and will continue to provide updates as they become available.
2024-11-06T10:32:00.0000000Z
8x8 continues to troubleshoot the issue. A quick workaround has been identified, toggling the number/extension on the Auto-Attendant will resolve the issue. If you are experiencing this, please contact support to troubleshoot further. We apologize for the delay and we will continue to work to mitigate the impact.
2024-11-06T10:51:00.0000000Z
8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.
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