Event Types
Service Status
History Grid
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2026-11-13T08:00:00.0000000Z
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2026-11-12T08:00:00.0000000Z
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2026-11-11T08:00:00.0000000Z
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2026-11-10T08:00:00.0000000Z
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2026-11-09T08:00:00.0000000Z
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2026-11-08T08:00:00.0000000Z
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2026-11-07T08:00:00.0000000Z
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| All Other Services |
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2026-11-13T08:00:00.0000000Z
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2026-11-12T08:00:00.0000000Z
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2026-11-11T08:00:00.0000000Z
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2026-11-10T08:00:00.0000000Z
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2026-11-09T08:00:00.0000000Z
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2026-11-08T08:00:00.0000000Z
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2026-11-07T08:00:00.0000000Z
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| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkD (VOD) | |||||||||
| WorkM (VOM) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
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| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Pay-As-You-Go | |||||||||
| Admin Console (AC) | |||||||||
| Partner Xchange | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center UK2 | |||||||||
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| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| ISP connectivity Partners | |||||||||
| Amatis | |||||||||
| Daisy | |||||||||
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| Virtual1 | |||||||||
| All Other Services |
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2026-11-13T08:00:00.0000000Z
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2026-11-12T08:00:00.0000000Z
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2026-11-11T08:00:00.0000000Z
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2026-11-10T08:00:00.0000000Z
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2026-11-09T08:00:00.0000000Z
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2026-11-08T08:00:00.0000000Z
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2026-11-07T08:00:00.0000000Z
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| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkD (VOD) | |||||||||
| WorkM (VOM) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Admin Console (AC) | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center HK1 | |||||||||
| AP1 | |||||||||
| Contact Center SY1 | |||||||||
| AU1 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| All Other Services |
Recent Incidents (Last 24 hrs)
8x8 is investigating potential impact to some customers' Contact Center tenant's ability to pull and send email via their 3rd party email providers. We are currently investigating and will advise if any impact is found. If you are experiencing issues please contact 8x8 Support to troubleshoot. We'll provide updates as they become available.
8x8 has confirmed an impact to Microsoft-hosted email inboxes. For real-time updates, please follow Microsoft directly via their status messaging or online portals. We will be monitoring closely to confirm reconnection with 8x8 once Microsoft has restored service.
For customers utilizing Microsoft Teams integrations with 8x8 who are unable to use the integration due to reported Microsoft issues: Direct 8x8 telephony remains available without impact via a web browser. Users can still log in directly to the 8x8 Work Web interface to make and receive phone calls. Please see the details in the knowledge article below.
https://docs-alt.8x8.com/8x8WebHelp/8x8-work-for-desktop/Content/workd/about-the-web-app.htm8x8 continues to see Microsoft failures with email delivery on their platform. For customers experiencing MFA challenges due the inability to retrieve Microsoft emails, 8x8 administrators may need to first configure an alternate non Microsoft email address prior to resetting the users MFA settings. Once the user is able to authenticate with their 8x8 password directly into the 8x8 login page, they will be able to setup alternate forms such as SMS, a different and temporary non-Microsoft email address or an authenticator app. Once microsoft email access is restored, the user can change his email address back and retain a second or third MFA method enabled in case of a future inability to access email.
How to reset MFA: https://help.8x8.com/docs/how-to-reset-user-multi-factor-authentication
How to change a users profile email address: https://help.8x8.com/docs/update-a-user-s-basic-information-in-8x8-admin-console
Status can be continually checked by contacting Microsoft directly:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect