Event Types
Service Status
History Grid
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2026-10-07T07:00:00.0000000Z
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2026-10-06T07:00:00.0000000Z
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2026-10-05T07:00:00.0000000Z
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2026-10-04T07:00:00.0000000Z
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2026-10-03T07:00:00.0000000Z
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2026-10-02T07:00:00.0000000Z
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2026-10-01T07:00:00.0000000Z
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| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkM (VOM) | |||||||||
| WorkD (VOD) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Admin Console (AC) | |||||||||
| Partner Xchange | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center US1 | |||||||||
| NA1 | |||||||||
| NA2 | |||||||||
| NA3 | |||||||||
| NA4 | |||||||||
| NA5 | |||||||||
| NA6 | |||||||||
| NA11 | |||||||||
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| NA13 | |||||||||
| NA14 | |||||||||
| NA15 | |||||||||
| NA16 | |||||||||
| SB1 | |||||||||
| Contact Center US2 | |||||||||
| NA7 | |||||||||
| NA8 | |||||||||
| NA9 | |||||||||
| NA10 | |||||||||
| NA17 | |||||||||
| NA18 | |||||||||
| NA19 | |||||||||
| NA20 | |||||||||
| NA27 | |||||||||
| NA28 | |||||||||
| NA29 | |||||||||
| NA37 | |||||||||
| NA38 | |||||||||
| NA30 | |||||||||
| NA39 | |||||||||
| Contact Center ON1 | |||||||||
| BC1 | |||||||||
| BC2 | |||||||||
| BC3 | |||||||||
| Contact Center SK1 | |||||||||
| CA1 | |||||||||
| CA2 | |||||||||
| NA37 | |||||||||
| NA38 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| All Other Services |
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2026-10-07T07:00:00.0000000Z
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2026-10-06T07:00:00.0000000Z
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2026-10-05T07:00:00.0000000Z
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2026-10-04T07:00:00.0000000Z
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2026-10-03T07:00:00.0000000Z
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2026-10-02T07:00:00.0000000Z
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2026-10-01T07:00:00.0000000Z
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|---|---|---|---|---|---|---|---|---|---|
| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkD (VOD) | |||||||||
| WorkM (VOM) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Pay-As-You-Go | |||||||||
| Admin Console (AC) | |||||||||
| Partner Xchange | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center UK2 | |||||||||
| EU2 | |||||||||
| EU3 | |||||||||
| Contact Center LH1 | |||||||||
| EU21 | |||||||||
| Contact Center UK3 | |||||||||
| EU4 | |||||||||
| EU14 | |||||||||
| EU13 | |||||||||
| EU12 | |||||||||
| EU11 | |||||||||
| EU10 | |||||||||
| EU5 | |||||||||
| EU6 | |||||||||
| EU7 | |||||||||
| EU8 | |||||||||
| EU9 | |||||||||
| Contact Center PA1 | |||||||||
| EU31 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| ISP connectivity Partners | |||||||||
| Amatis | |||||||||
| Daisy | |||||||||
| GTT/Interoute | |||||||||
| Virtual1 | |||||||||
| All Other Services |
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2026-10-07T07:00:00.0000000Z
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2026-10-06T07:00:00.0000000Z
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2026-10-05T07:00:00.0000000Z
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2026-10-04T07:00:00.0000000Z
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2026-10-03T07:00:00.0000000Z
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2026-10-02T07:00:00.0000000Z
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2026-10-01T07:00:00.0000000Z
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|---|---|---|---|---|---|---|---|---|---|
| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkD (VOD) | |||||||||
| WorkM (VOM) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Admin Console (AC) | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center HK1 | |||||||||
| AP1 | |||||||||
| Contact Center SY1 | |||||||||
| AU1 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| All Other Services |
Recent Incidents (Last 24 hrs)
We are currently investigating an incident affecting Contact Center (CC) in the EU10 B region where provisioning changes are failing. We are working on resolving the issue and updates will be provided as they become available.
8x8 has resolved the issue impacting the EU10 B platform and functionality has been restored. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
8x8 Is currently investigating an issue impacting Contact Center clients in the UK and Canada regions where email attachments selected during a case reply or follow-up are not attached when sent. We are working on resolving the issue and updates will be provided as they become available.
8x8 has resolved the issue impacting email attachments for Contact Center users in the UK and Canada regions. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
8x8 Is currently investigating an issue impacting Operator Connect, causing inbound calls to fail to connect. The issue is related to an external partner providing the related services and we are escalating this with the external party. We are working on resolving the issue and updates will be provided as they become available.
The investigation of the incident regarding Operator Connect is still in progress. Inbound calls are failing to connect, as the msocswb switchboards are returning a timeout. The issue is being related to the external partner providing the sbc services, and operations is currently investigating this with the external party. Outbound calls and all other functionalities are not impacted.
We apologise for the inconvenience this has caused. Further updates will follow as new information becomes available.
The incident impacting Operator Connect has been resolved. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
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