Event Types
Service Status
History Grid
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2026-09-30T07:00:00.0000000Z
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2026-09-29T07:00:00.0000000Z
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2026-09-28T07:00:00.0000000Z
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2026-09-27T07:00:00.0000000Z
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2026-09-26T07:00:00.0000000Z
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2026-09-25T07:00:00.0000000Z
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2026-09-24T07:00:00.0000000Z
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| Work Calling | |||||||||
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| Outbound | |||||||||
| Endpoints | |||||||||
| WorkM (VOM) | |||||||||
| WorkD (VOD) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Admin Console (AC) | |||||||||
| Partner Xchange | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center US1 | |||||||||
| NA1 | |||||||||
| NA2 | |||||||||
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| NA14 | |||||||||
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| NA16 | |||||||||
| SB1 | |||||||||
| Contact Center US2 | |||||||||
| NA7 | |||||||||
| NA8 | |||||||||
| NA9 | |||||||||
| NA10 | |||||||||
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| NA27 | |||||||||
| NA28 | |||||||||
| NA29 | |||||||||
| NA37 | |||||||||
| NA38 | |||||||||
| NA30 | |||||||||
| NA39 | |||||||||
| Contact Center ON1 | |||||||||
| BC1 | |||||||||
| BC2 | |||||||||
| BC3 | |||||||||
| Contact Center SK1 | |||||||||
| CA1 | |||||||||
| CA2 | |||||||||
| NA37 | |||||||||
| NA38 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| All Other Services |
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2026-09-30T07:00:00.0000000Z
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2026-09-29T07:00:00.0000000Z
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2026-09-28T07:00:00.0000000Z
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2026-09-27T07:00:00.0000000Z
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2026-09-26T07:00:00.0000000Z
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2026-09-25T07:00:00.0000000Z
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2026-09-24T07:00:00.0000000Z
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| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkD (VOD) | |||||||||
| WorkM (VOM) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Pay-As-You-Go | |||||||||
| Admin Console (AC) | |||||||||
| Partner Xchange | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center UK2 | |||||||||
| EU2 | |||||||||
| EU3 | |||||||||
| Contact Center LH1 | |||||||||
| EU21 | |||||||||
| Contact Center UK3 | |||||||||
| EU4 | |||||||||
| EU14 | |||||||||
| EU13 | |||||||||
| EU12 | |||||||||
| EU11 | |||||||||
| EU10 | |||||||||
| EU5 | |||||||||
| EU6 | |||||||||
| EU7 | |||||||||
| EU8 | |||||||||
| EU9 | |||||||||
| Contact Center PA1 | |||||||||
| EU31 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| ISP connectivity Partners | |||||||||
| Amatis | |||||||||
| Daisy | |||||||||
| GTT/Interoute | |||||||||
| Virtual1 | |||||||||
| All Other Services |
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2026-09-30T07:00:00.0000000Z
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2026-09-29T07:00:00.0000000Z
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2026-09-28T07:00:00.0000000Z
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2026-09-27T07:00:00.0000000Z
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2026-09-26T07:00:00.0000000Z
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2026-09-25T07:00:00.0000000Z
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2026-09-24T07:00:00.0000000Z
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| Work Calling | |||||||||
| Inbound | |||||||||
| Outbound | |||||||||
| Endpoints | |||||||||
| WorkD (VOD) | |||||||||
| WorkM (VOM) | |||||||||
| Deskphones | |||||||||
| Meet | |||||||||
| SSO | |||||||||
| Fax | |||||||||
| Physical Fax | |||||||||
| WorkD and WorkM Fax | |||||||||
| Messaging/Team Chat | |||||||||
| SMS | |||||||||
| Service portals | |||||||||
| Admin Console (AC) | |||||||||
| 8x8 Website | |||||||||
| Contact Center | |||||||||
| Contact Center HK1 | |||||||||
| AP1 | |||||||||
| Contact Center SY1 | |||||||||
| AU1 | |||||||||
| Contact Center Login Authentication Services and Administration Portal | |||||||||
| JaaS | |||||||||
| Analytics | |||||||||
| SIP Trunking | |||||||||
| All Other Services |
Recent Incidents (Last 24 hrs)
Currently 8x8 is investigating reports of not being able to playback voice media in the Quality Management interface. Calls are being recorded successfully and this is only impacting the playback availability. Media playback is available where possible in the 8x8 Admin Console. We'll provide updates as they become available as we work towards normal media availability.
8x8 has identified and resolved the issue causing delays in Quality Management media playback. Voice media processing has been restarted, and playback options are gradually becoming available for impacted media. We will provide updates until playback performance returns to normal standards. In the meantime, media playback remains available via alternative interfaces, such as 8x8 Analytics, the Admin Console, and Supervisor Workspace where configured.
8x8 has seen continued progress with unprocessed playback media, which is gradually becoming available. We estimate that all media will return to real-time availability in 2 to 3 hours. We will continue providing hourly updates until normal performance standards are fully restored.
8x8 has seen continued progress with unprocessed playback media, which is gradually becoming available. We estimate that all media will return to real-time availability in 1 to 2 hours. We will continue providing hourly updates until normal performance standards are fully restored.