8x8 is aware of an issue affecting Contact Center Analytics data. Symptoms include delayed data appearing on dashboards and in historical reports. We are investigating and will provide updates as soon as we have them.

8x8 is starting to see recovery in Analytics data. We are continuing to monitor and will provide confirmation once the issue is fully resolved.

Almost all reported symptoms have been resolved. We will continue to monitor and provide confirmation of issue resolution.

8x8 has confirmed the issue is resolved. If you are still experiencing issues, please contact 8x8 Support. We apologize for any inconvenience caused.