8x8 is investigating reports of the 8x8 mobile application not presenting new inbound calls. Outbound calls work normally. While we investigate you can utilizes 8x8 Desktop application to receive inbound calls. We'll continue to provide updates as they become available.

8x8 has verified an issue causing some mobile devices to not present calls. We are continuing to investigate the root cause and will continue to provide updates as they become available. 

8x8 believed it has found the root cause and mitigated the issue that was causing mobile calls to present calls. The issue is now resolved and we are monitoring. We'll provide a final update once we confirm the resolution. 

8x8 has confirmed the mitigation resolved the issue. We are now closing this alert and performing a full root-cause investigation. We apologize for the interruption. 

8x8 Is currently investigating an issue with the inbound and outbound calls on the 8x8 Work app.  We are working on resolving the issue and updates will be provided as they become available. 

8x8 has isolated the issues down to specific PSTN carrier route and have made some changes to mitigate the issue. If you are still experiencing issues please contact support so we can investigate call examples further while we continue to validate the root cause.

8x8 has seen call failure rates improve to normal levels after mitigating routes around the carrier identified. We are currently monitoring and will provide a final update to close out this incident.

8x8 has confirmed resolution and we are performing a full root cause with our carrier. We apologize for the interruption.

8x8 Is currently investigating a login issue via Partner Exchange. We are working on resolving the issue and updates will be provided as they become available. 

8x8 has resolved the issue, and partners should now be able to launch the accounts via Partners Exchange. 8x8 is monitoring and investigating the root cause, and we apologize for the inconvenience.

8x8 Is currently investigating an issue with the inbound calls in the UK region. Current findings show that outbounds are not affected. We are working on resolving the issue and updates will be provided as they become available. 

8x8 has resolved the issue impacting the inbound issue. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.