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History Grid
Mar 13
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Work Calling
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NA1
NA2
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NA11
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SB1
Contact Center US2
NA7
NA8
NA9
NA10
NA17
NA18
NA19
NA20
NA27
NA28
NA29
NA37
NA38
NA30
NA39
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BC1
BC2
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CA1
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NA37
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JaaS
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Mar 13
Mar 12
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Mar 07
Work Calling
Inbound
Outbound
Endpoints
WorkD (VOD)
WorkM (VOM)
Deskphones
Meet
SSO
Fax
Physical Fax
WorkD and WorkM Fax
Messaging/Team Chat
SMS
Service portals
Pay-As-You-Go
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Partner Xchange
8x8 Website
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EU3
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EU21
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EU4
EU14
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EU5
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EU8
EU9
Contact Center Login Authentication Services and Administration Portal
JaaS
Analytics
SIP Trunking
ISP connectivity Partners
Amatis
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GTT/Interoute
Virtual1
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Mar 13
Mar 12
Mar 11
Mar 10
Mar 09
Mar 08
Mar 07
Work Calling
Inbound
Outbound
Endpoints
WorkD (VOD)
WorkM (VOM)
Deskphones
Meet
SSO
Fax
Physical Fax
WorkD and WorkM Fax
Messaging/Team Chat
SMS
Service portals
Admin Console (AC)
8x8 Website
Contact Center
Contact Center HK1
AP1
Contact Center SY1
AU1
Contact Center Login Authentication Services and Administration Portal
JaaS
Analytics
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Recent Incidents (Last 24 hrs)
03/12/2026
APAC Work Calling Inbound

8x8 has received reports that calls are not reaching certain numbers in Australia. We are currently investigating and will provide updates as soon as they are available.

8x8 has isolated the affected numbers to one of our underlying carriers. We are working with our carrier to restore service as soon as possible. We will continue to provide updates as we receive them. We apologize for any inconvenience caused.

8x8 is continuing to investigate this issue with our carrier. Further updates will be provided as they are available. We apologize for any inconvenience caused.

8x8 is still investigating the issue with our underlying carrier. We will provide further updates as they become available. We apologize for any inconvenience caused.

8x8 has worked with our underlying carrier and resolved this issue. If you are still experiencing issues, please contact 8x8 Support. We apologize for any inconvenience caused.

EMEA Analytics

8x8 Is currently investigating a delay in processing recordings transcriptions in Speech Analytics in the EMEA region. This is isolated to transcripts and recordings are being recorded without issue. We are currently addressing this issue and updates will be provided as they become available.

8x8 has identified the issue causing the delay in processing recording transcripts. Mitigation has now been applied and we are currently monitoring as the system is processing through the existing backlog. We'll continue to provide updates as the service begins to operate in real-time.

The existing backlog has been processed and the issue impacting transcript processing is now resolved. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.