8x8 - Call Recording Unavailable
8x8 - Call Recording Unavailable
2020-08-25T11:56:52.4470000Z
2020-08-25T11:56:52.4470000Z
Dear Customer,
We have received customer reports informing us that the following services are unavailable:
- Voice recording in the 8x8 Admin Console
- Voice recordings in 8x8 Work Desktop & Mobile
Engineers are currently troubleshooting this issue, senior management is also engaged and work in collaboration with engineers to resolve this issue.
We apologise for any inconvenience that this may be causing.
2020-08-25T12:59:00.0000000Z
2020-08-25T12:59:00.0000000Z
Dear Customer,
This issue has been resolved by our engineers. An incident report will be available within our SLA for providing one.
We apologise for any inconvenience caused.