Unable to login to 8x8 web services
Incident
2021-01-13T18:37:00.0000000Z
Unable to login to 8x8 web services
Status: closed
Start:
2021-01-13T18:18:00.0000000Z
End:
2021-01-13T18:37:00.0000000Z
Duration: 19 minutes
Affected Components:
SSO
SSO
SSO
Update
2021-01-13T18:18:00.0000000Z
2021-01-13T18:18:00.0000000Z
8x8 Is currently investigating a performance issue with some users who are unable to login to 8x8 web services. Current active logged in sessions are stable and we are only seeing new logins having issues. We are working on resolving the issue and updates will be provided as they become available.
Resolved
2021-01-13T18:37:00.0000000Z
2021-01-13T18:37:00.0000000Z
The issue with logging into web services is now resolved. 8x8 is investigating the root cause and we apologize for the inconvenience.
Copyright (C) 2022.