Resolved Contact Center issues at Canada CA1 and CA2 clusters

Incident
February 13th 2021, 6:20am GMT

Resolved Contact Center issues at Canada CA1 and CA2 clusters

Status: closed
Start: February 13th 2021, 6:10am GMT
End: February 13th 2021, 6:20am GMT
Duration: 10 minutes
Affected Components:
CA1 CA2
Update

February 13th 2021, 6:10am GMT

February 13th 2021, 6:10am GMT

8x8 encountered a brief network disruption at our CA1 and CA2 Contact Center locations. We are investigating the root cause and service  is back to normal. We apologize for the inconvenience. 

Resolved

February 13th 2021, 6:20am GMT

February 13th 2021, 6:20am GMT

Issue is resolved and root cause is being investigated