Inbound calls in APAC region intermittently failing
Incident
2021-02-18T01:17:00.0000000Z
Inbound calls in APAC region intermittently failing
Status: closed
Start:
2021-02-18T00:18:57.8770000Z
End:
2021-02-18T01:17:00.0000000Z
Duration: 58 minutes
Affected Components:
Inbound
AU1
Update
2021-02-18T00:18:57.8770000Z
2021-02-18T00:18:57.8770000Z
8x8 is investigating reports of call failures with one of it's inbound carriers in the APAC region. The issue is only impacting one of 8x8's underlying carriers so not all customers are affected. We are working with the carrier to resolve as soon as possible.
Resolved
2021-02-18T01:17:00.0000000Z
2021-02-18T01:17:00.0000000Z
Our underlying carrier has resolved the issue and inbound calls are now completing normally for the numbers affected. We apologize for the inconvenience.
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