Login issues to multiple web applications
Incident
2022-01-04T01:43:00.0000000Z
Login issues to multiple web applications
Status: closed
Start:
2022-01-04T00:44:52.2400000Z
End:
2022-01-04T01:43:00.0000000Z
Duration: 58 minutes
Affected Components:
Americas
EMEA
APAC
SSO
SSO
SSO
Service portals
Service portals
Service portals
Admin Console (AC)
Admin Console (AC)
Admin Console (AC)
Account Manager (AM)
Account Manager (AM)
Account Manager (AM)
Update
2022-01-04T00:44:52.2400000Z
2022-01-04T00:44:52.2400000Z
8x8 is investigating reports of intermittent login failures to several 8x8 web application including 8x8 Contact Center and Admin portals. We have operations team investigating and will provide updates as they become available.
Resolved
2022-01-04T01:43:00.0000000Z
2022-01-04T01:43:00.0000000Z
8x8 has resolved the issues affecting these web services. All functions and logins are now behaving normally. Root cause is being investigated and we apologize for the inconvenience.
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