Out bound calls to prefix +31 Failing
Information
2022-04-21T10:25:00.0000000Z
Out bound calls to prefix +31 Failing
Status: closed
Date:
2022-04-21T10:25:00.0000000Z
End:
2022-04-21T10:26:00.0000000Z
Duration: 1 minute
Affected Components:
EMEA
Work Calling
Contact Center
Inbound
Contact Center UK2
Outbound
Contact Center UK3
Endpoints
Contact Center Login Authentication Services and Administration Portal
WorkD (VOD)
EU2
EU4
WorkM (VOM)
EU3
Deskphones
EU11
EU10
EU5
EU6
EU7
EU8
EU9
Update
2022-04-21T10:25:00.0000000Z
2022-04-21T10:25:00.0000000Z
Dear Customer,
8x8 has observed that some users have experienced issues with Work and VCC users not being able to call numbers with the prefix +31
The operations team isolated and fixed the calls failing to complete for the Work and VCC platform as well.
The issue is considered fully resolved.
Thank you for your patience and understanding.
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