Resolved: Meetings participants kicked out and rejoining is missing participants

Incident
June 23rd 2022, 7:47pm GMT

Resolved: Meetings participants kicked out and rejoining is missing participants

Status: closed
Start: June 23rd 2022, 7:29pm GMT
End: June 23rd 2022, 7:47pm GMT
Duration: 18 minutes
Affected Components:
Americas EMEA APAC Meet Meet Meet
Update

June 23rd 2022, 7:29pm GMT

June 23rd 2022, 7:29pm GMT

8x8 experienced an issue with meeting where some users were kicked out of the meeting and upon re-joining were missing all participants. 8x8 identified the issue and it is now resolved. All meetings should now be operating normally. If you still believe you are affected please leave the meeting and rejoin to resolve. 

Resolved

June 23rd 2022, 7:47pm GMT

June 23rd 2022, 7:47pm GMT

The issues is now resolved and we are investigating root cause. We apologize for the inconvenience.