CC - Unable to view agents or call queues
Incident
2022-08-09T17:54:00.0000000Z
CC - Unable to view agents or call queues
Status: closed
Start:
2022-08-09T17:23:11.0000000Z
End:
2022-08-09T17:54:00.0000000Z
Duration: 30 minutes
Affected Components:
Americas
EMEA
Contact Center
Contact Center
Contact Center US1
Contact Center UK2
Contact Center US2
Contact Center UK3
EU2
EU4
NA1
NA7
EU3
NA2
NA8
NA3
NA9
NA4
NA10
EU11
NA5
NA17
EU10
NA6
NA18
EU5
NA11
NA19
EU6
NA12
NA20
EU7
NA13
NA27
EU8
NA14
NA28
EU9
NA15
NA29
NA37
SB1
NA38
NA30
NA39
Update
2022-08-09T17:23:11.0000000Z
2022-08-09T17:23:11.0000000Z
8x8 is investigating the issue of being unable to view agents or call queues.
We wil provide updates as they come available.
Resolved
2022-08-09T17:54:00.0000000Z
2022-08-09T17:54:00.0000000Z
8x8 Operations has resolved the issue.
We are investigating the root cause and we apologize for the inconvenience.
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