CC - Unable to view agents or call queues


CC - Unable to view agents or call queues

Status: closed
Duration: 30 minutes
Affected Components:
Americas EMEA Contact Center Contact Center Contact Center US1 Contact Center UK2 Contact Center US2 Contact Center UK3 NA1 EU2 EU4 NA2 NA7 EU3 EU11 NA3 NA8 EU10 NA4 NA9 EU5 NA5 NA10 EU6 NA6 NA17 EU7 NA11 NA18 EU8 NA12 NA19 EU9 NA13 NA20 NA14 NA27 NA15 NA28 SB1 NA29 NA37 NA38 NA30 NA39

8x8 is investigating the issue of being unable to view agents or call queues. 

We wil provide updates as they come available.


8x8 Operations has resolved the issue.

We are investigating the root cause and we apologize for the inconvenience.