Brief interruption of logins into 8x8 Virtual Contact Center
Incident
2022-08-30T09:33:00.0000000Z
Brief interruption of logins into 8x8 Virtual Contact Center
Status: closed
Start:
2022-08-30T09:23:00.0000000Z
End:
2022-08-30T09:33:00.0000000Z
Duration: 10 minutes
Affected Components:
EMEA
Contact Center
Contact Center UK3
EU5
Update
2022-08-30T09:23:00.0000000Z
2022-08-30T09:23:00.0000000Z
Dear Customer,
We have received reports from customers located on one of the 8x8 Virtual Contact Center platforms regarding users unable to log in.
This has already been flagged by the 8x8 monitoring systems and an emergency platform switch was initiated resolving the log in issue in due time.
We apologize for the inconvenience this might have caused.
Resolved
2022-08-30T09:33:00.0000000Z
2022-08-30T09:33:00.0000000Z
Issue resolved by the 8x8 operations team
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