Outbound internet fax issues

Incident

Outbound internet fax issues

Status: closed

Start:

End:

Duration: 1 minute

Affected Components:

Americas EMEA Fax Fax WorkD and WorkM Fax WorkD and WorkM Fax

Update

2023-04-21T15:57:33.0000000Z

8x8 has identified an issue impacting the ability to send outbound faxes from the 8x8 work and mobile applications. inbound faxing is not impacted. We are working to resolve the issue and will provide updates as the become available.

Resolved

2023-04-21T15:59:02.0000000Z

8x8 has mitigated the issue causing some outbound internet faxes from failing. All outbound faxes are now being processed successfully. We are investigating root cause and we apologize for the inconvenience.