Inbound/Outbound dialling issues - South Africa

Incident

Inbound/Outbound dialling issues - South Africa

Status: closed

Start:

End:

Duration: 1 hour 4 minutes

Affected Components:

EMEA Work Calling Inbound Outbound

Update

2023-04-26T10:27:39.0000000Z

8x8 Is currently investigating a dialling issue for the South Africa region. We are working on resolving the issue and updates will be provided as they become available.

Update

2023-04-26T10:58:03.0000000Z

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.

Resolved

2023-04-26T11:32:23.0000000Z

8x8 has resolved the dialling issue and confirmed that it is no longer present. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.