Login issues wiht AU1 Australia/NZ contact center platform
Incident
2023-06-07T21:03:00.0000000Z
Login issues wiht AU1 Australia/NZ contact center platform
Status: closed
Start:
2023-06-07T20:51:00.0000000Z
End:
2023-06-07T21:03:00.0000000Z
Duration: 12 minutes
Affected Components:
APAC
Contact Center
Contact Center SY1
AU1
Update
2023-06-07T20:51:00.0000000Z
2023-06-07T20:51:00.0000000Z
8x8 is investigating issues with customers reporting having login issues on our APAC AU/NZ contact center platform. The error being given is "single sign on failed". We are working on resolution and will provide updates as they become available.
Resolved
2023-06-07T21:03:00.0000000Z
2023-06-07T21:03:00.0000000Z
8x8 has resolved the issue causing logins to fail and all logins should be operational. We are investigating the root cause and we apologize for the inconvenience.
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