Unable add or remove DID# binding in Admin Console

Incident

Unable add or remove DID# binding in Admin Console

Status: closed
Start:
End:
Duration: 1 hour
Affected Components:
Americas EMEA Service portals Service portals Admin Console (AC) Admin Console (AC)
Update

8x8 is investigating an issue affecting Users, Ring Groups, and Auto Attendants' ability to add or remove phone numbers. Current provision phone numbers are working as normal and there is no impact to call flow. 

Update

8x8 engineers continue to work towards the resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.

Resolved

8x8 operation has resolved the issue causing errors when assigning phone numbers to users, auto attendants, and ring groups. We're investigating the root cause and apologize for the inconvenience. If you are still experiencing issues please continue to contact support to troubleshoot further.

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