2023-07-28T17:38:00.0000000Z

8x8 has identified an issue with 8x8 Analytics pages not loading. We're working with operations team to resolve and will provide updates as they become available. 

2023-07-28T17:53:00.0000000Z

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

2023-07-28T18:06:00.0000000Z

8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience. 

2023-07-28T18:21:00.0000000Z

We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience. We will provide further update as they become available and we again apologize for the inconvenience. 

2023-07-28T18:37:00.0000000Z

We are doing our very best to get the incident resolved as a matter of priority and we thank you for your patience. To ensure you are fully informed of the progress being made, we will provide you the next update at 12:10 PM Pacific time (3:10PM Eastern)

2023-07-28T19:10:00.0000000Z

8x8 continues to work with operations team on restoring 8x8 Analytics. We apologize for the delay and we'll continue to provide update as they become available. 

2023-07-28T19:44:00.0000000Z

8x8 is working to restore the 8x8 Work Analytics platform. We'll continue to provide updates as the occur with the next update being at 1:15 PM Pacific (4:15 PM Eastern) or until a new update is available. 

2023-07-28T20:15:00.0000000Z

8x8 is continuing to restore access to 8x8 Analytics.  We'll continue to provide updates as they become available. Next update will be at 2:15 PM pacific (5:15 PM Pacific)

2023-07-28T21:15:00.0000000Z

8x8 is continuing to make progress towards restoring access to 8x8 Work Analytics. We'll continue to provide updates as the become available. Next update will be at 3:15 PM pacific (6:15 PM Eastern).