Users reporting unable to login to Salesforce integration with Contact Center
Incident
2023-08-23T01:38:00.0000000Z
Users reporting unable to login to Salesforce integration with Contact Center
Status: closed
Start:
2023-08-23T01:00:00.0000000Z
End:
2023-08-23T01:38:00.0000000Z
Duration: 38 minutes
Affected Components:
APAC
Contact Center
Contact Center HK1
Contact Center SY1
Contact Center Login Authentication Services and Administration Portal
AU1
AP1
Investigating
2023-08-23T01:00:00.0000000Z
2023-08-23T01:00:00.0000000Z
8x8 has received reports of users not being able to connect to the Salesforce integration with Contact Center. We are currently investigating and will provide updates as soon as they are available. Please continue to report any issues to 8x8 Support.
Resolved
2023-08-23T01:38:00.0000000Z
2023-08-23T01:38:00.0000000Z
8x8 has investigated and found no issue with the integration. If you are experiencing issues, please contact 8x8 Support to troubleshoot.
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