Contact Center UK3 login issues
Contact Center UK3 login issues
2024-02-12T13:27:00.0000000Z
2024-02-12T13:27:00.0000000Z
8x8 experienced an issue causing login issues with UK3 Contact Center. 8x8 is investigating but has seen services since recovery. Please have agents re-attempt to log in while we continue to investigate. We'll continue to provide updates as the become available.
2024-02-12T13:37:00.0000000Z
2024-02-12T13:37:00.0000000Z
8x8 has confirmed that symptoms have subsided and we are seeing all logins successfully recover. If agents have not yet tried, please have them reattempt to login while we continue to monitor.
2024-02-12T13:53:00.0000000Z
2024-02-12T13:53:00.0000000Z
8x8 has confirmed that the issue is fully resolved and all logins have been restored as of 20 minutes ago. We are performing a full root cause investigation and we apologize for the interruption.