Contact Center login issues
Contact Center login issues
2024-02-19T10:32:00.0000000Z
2024-02-19T10:32:00.0000000Z
8x8 engineers are investigating an issue impacting VCC login in the UK region and are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.
2024-02-19T10:41:00.0000000Z
2024-02-19T10:41:00.0000000Z
8x8 engineers have identified an issue impacting VCC login in the UK region and are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.
2024-02-19T10:49:00.0000000Z
2024-02-19T10:49:00.0000000Z
8x8 has mitigated the issue causing the VCC login in the UK region. We should not see any further connection issues. We are monitoring and will provide a final update once fully confirmed.
2024-02-19T11:32:00.0000000Z
2024-02-19T11:32:00.0000000Z
8x8 has confirmed that the issue is fully resolved and all logins have been restored. We are performing a full root cause investigation and we apologize for the interruption.