Calabrio agent status issue
Calabrio agent status issue
July 8th 2024, 9:07am GMT
July 8th 2024, 9:07am GMT
8x8 is currently investigating reports of issues where the Calabrio agent status is not updating correctly. We will continue to provide updates as they become available. If you are experiencing issues, please contact 8x8 support for troubleshooting.
July 8th 2024, 9:29am GMT
July 8th 2024, 9:29am GMT
Our engineers and Calabrio are working to resolve the issue as a matter of urgeny. We will continue to provide updates as they become available.
July 8th 2024, 9:42am GMT
July 8th 2024, 9:42am GMT
8x8 and Calabrio have identified and resolved the issue with the agent status.
July 8th 2024, 9:45am GMT
July 8th 2024, 9:45am GMT
8x8 and Calabrio have resolved the issue with the agent status. If you are still experiencing issues, please contact 8x8 Support for further troubleshooting. We apologize for any inconvenience.