2024-08-20T12:05:00.0000000Z

8x8 has identified that there has been some delays in call recording availability for recently recorded calls. The calls are recorded successfully and are being processed for availability. Calls from previous time periods are available as normal. We are currently working to restore normal availability performance and will provide updates as they become available. 

2024-08-20T12:24:00.0000000Z

Our engineers are currently working to resolve the issue. 8x8 has seen an increase in recordings being processed and expect media availability back to normal performance within the hour. We will continue to provide updates as they become available.