Inbound Telephone Issue with certain number in western Canada

Incident

Inbound Telephone Issue with certain number in western Canada

Status: closed
Start:
End:
Duration: 1 hour 11 minutes
Affected Components:
Americas Work Calling Inbound
Identified

8x8 Support has reported an issue regarding an inbound telephony issue with phone number in western Canada. We are working with that carrier currently and we will continue to give updates as they come available. 

Update

8x8 continues to investigate the issue. If you are experiencing this issue please contact support to troubleshoot further. We apologize for the delay and we will continue to work to resolve

Resolved

8x8 has resolved the issue impacting the identified services. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 

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