Outbound internet fax not sending

Incident

Outbound internet fax not sending

Status: closed
Start:
End:
Duration: 57 minutes
Affected Components:
Americas EMEA APAC Fax Fax Fax WorkD and WorkM Fax WorkD and WorkM Fax WorkD and WorkM Fax
Identified

8x8 has identified an issue causing outbound faxes to not send from 8x8 Work internet fax  application. We are currently investigating resolution and will provide updates as they become available. 

Update

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

Resolved

8x8 has confirmed resolution the issue causing outbound internet faxing to fail. We are investigating the root cause and we apologize for the interruption. 

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