8x8 Support Portal not loading
Incident
2025-05-13T11:41:00.0000000Z
8x8 Support Portal not loading
Status: closed
Start:
2025-05-13T11:28:00.0000000Z
End:
2025-05-13T11:41:00.0000000Z
Duration: 13 minutes
Affected Components:
Americas
EMEA
APAC
8x8 Website
8x8 Website
8x8 Website
Investigating
2025-05-13T11:28:00.0000000Z
2025-05-13T11:28:00.0000000Z
8x8 is currently investigating an issue with the 8x8 Support Portal knowledge base where the web portal cannot be accessed. We are working on resolving the issue and updates will be provided as they become available.
Resolved
2025-05-13T11:41:00.0000000Z
2025-05-13T11:41:00.0000000Z
We have worked with our vendor and the 8x8 Support Portal has been successfuly restored. We apologize for the inconvenience this has caused.
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