8x8 - Delay when using the desk phone feature in Work Desktop and Work Web
Incident
2026-06-24T11:49:00.0000000Z
8x8 - Delay when using the desk phone feature in Work Desktop and Work Web
Status: closed
Start:
2026-06-24T11:39:00.0000000Z
End:
2026-06-24T11:49:00.0000000Z
Duration: 10 minutes
Affected Components:
Americas
EMEA
APAC
Work Calling
Work Calling
Work Calling
Endpoints
Endpoints
Endpoints
WorkD (VOD)
WorkD (VOD)
WorkD (VOD)
Investigating
2026-06-24T11:39:00.0000000Z
2026-06-24T11:39:00.0000000Z
8x8 Is currently investigating reports of delays being present when using the desk phone feature when dialling on Work Desktop and Work Web. We are working on resolving the issue and updates will be provided as they become available.
Resolved
2026-06-24T11:49:00.0000000Z
2026-06-24T11:49:00.0000000Z
8x8 has resolved the issue causing delays when using the desk phone feature on Work Desktop and Work Web. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
Copyright (C) 2025.