8x8 VCC issues - US region
Incident
2026-07-20T13:49:00.0000000Z
8x8 VCC issues - US region
Status: closed
Start:
2026-07-20T13:33:00.0000000Z
End:
2026-07-20T13:49:00.0000000Z
Duration: 16 minutes
Affected Components:
Americas
Contact Center
Contact Center US2
NA7
NA8
NA9
NA10
NA17
NA18
NA19
NA20
NA27
NA28
NA29
NA37
NA38
NA30
NA39
Investigating
2026-07-20T13:33:00.0000000Z
2026-07-20T13:33:00.0000000Z
8x8 is currently investigating issues with the VCC platform in the US region. We are working on resolving the issue and updates will be provided as they become available.
Resolved
2026-07-20T13:49:00.0000000Z
2026-07-20T13:49:00.0000000Z
8x8 has resolved the issue impacting the VCC platform in the US region. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
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