Issues saving case notes in Local CRM
Incident
2026-10-30T05:40:00.0000000Z
Issues saving case notes in Local CRM
Status: closed
Start:
2026-10-30T05:06:00.0000000Z
End:
2026-10-30T05:40:00.0000000Z
Duration: 34 minutes
Affected Components:
APAC
Contact Center
Contact Center SY1
AU1
Investigating
2026-10-30T05:06:00.0000000Z
2026-10-30T05:06:00.0000000Z
8x8 has received reports of issues relating to saving case notes in Local CRM. This includes email replies. We are currently investigating and will provide updates as they become available.
Resolved
2026-10-30T05:40:00.0000000Z
2026-10-30T05:40:00.0000000Z
8x8 has resolved the issue and confirmed that Local CRM case notes are saving. If you are still encountering issues, please contact 8x8 Support. We apologise for any inconvenience caused.
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