8x8 is currently investigating reports of issues with endpoints being unable to register to 8x8 services. We are currently investigating and will provide more details once we have more details. 

8x8 has seen recovery of most customer's endpoints to alternate session border controllers. If you have not seen recovery please contact 8x8 support to continue to troubleshoot.  We'll continue to monitor while we confirm full resolution with customers. We apologize once again for the interruption. 

8x8 has confirmed that 8x8 endpoint behavior is back to normal for those customers impacted. 8x8 is performing a full root cause investigating and we again apologize for the interruption. 

8x8 is investigating reports of intermittent logout from the 8x8 Work app, reports including the mobile, web and desktop versions of the app. We'll provide updates as we confirm and validate the reports. 

8x8 continues to investigate the reports of intermittent logouts from the 8x8 Work app. We'll provide further updates as they become available.

8x8 has identified the issue impacting 8x8 Work Web, generating the intermittent logouts. We will continue investigating and will provide updates as they become available.

8x8 continue their work towards resolving the issue impacting 8x8 Work Web. In the meantime a workaround has been found for this issue by using an alternative link for 8x8 Work web: work-beta.8x8.com. The difference to the standard link is that it uses a different way of connecting to 8x8 resources. We will continue to provide updates as they become available.

We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience. We will provide further updates as they become available and we again apologize for the inconvenience.

8x8 has resolved the issue impacting the 8x8 Work web. Please note that you may need to manually log off and log back in to the Work web for the changes to take effect. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports from customers regarding 8x8 QM Live Monitoring tool loading indefinitely. We're currently investigating and will provide details as they become available.

8x8 has identified the issue impacting 8x8 QM Live Monitoring, causing it to load indefinitely and not display data. We are currently working to resolve and will continue to provide updates as they become available.

8x8 has resolved the issue impacting the QM Live Monitoring tool. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 

8x8 has received reports that Supervisor Workspace is unavailable. We are investigating the issue and will provide regular updates as they become available.

We are continuing to investigate this issue. The issue appears to be isolated to certain regions. We will continue to provide updates as they become available.

8x8 has identified and resolved the issue. If you are still experiencing issues with Supervisor Workspace, please contact 8x8 Support. We apologize for any inconvenience caused.

We have received reports that recordings have not been available since last Friday. We are investigating this issue and will provide further updates.

8x8 is continuing to investigate the issue of recordings. We are seeing a delay in recording processing and are working to restore access as soon as possible. We apologise for the inconvenience caused and will provide updates as soon as they are available.

We are beginning to see recordings being processed. New recordings should appear fairly quickly, and we are currently processing the backlog of older recordings. We expect this to take a few hours to complete. We will send another update once the recordings have been fully processed. We apologise for any inconvenience this may cause.

8x8 has confirmed the processing of recordings. If you are still experiencing issues retrieving recordings, please contact 8x8 Support. We apologise for any inconvenience caused.

We have received reports that Supervisor Workspace is not loading any data. We are currently investigating and will provide updates as soon as they are available.

8x8 is continuing to investigate this issue and will provide updates as soon as they become available.

8x8 has corrected the issue with Supervisor Workspace, and data is now loading correctly. We apologise for any inconvenience caused.

8x8 has received reports that 8x8 numbers are not reachable from Telstra services. We are currently investigating the issue and will provide updates as soon as they are available.

8x8 is working with the carrier to resolve this issue as soon as possible. We will continue to provide updates as they become available.

The issue with Telstra numbers has been resolved. We apologize for any inconvenience caused.

8x8 is seeing where old voicemails are not showing up under the voicemail list in the 8x8 for Work Apps (Mobile and Desktop). Engineering is investigating and we will update as more information becomes available. 

8x8 continues to investigate the issue. If you are experiencing this issue please contact support to troubleshoot further. We apologize for the delay and we will continue to work to resolve

The issue is resolved with the older VM not showing in the 8x8 Work applications as well as the issue with Recordings not displaying in the Contact Center monitoring tab. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.

8x8 is currently investigating intermittent periods where deleting a user or removing a license from a user is giving an error. We are currently investigating and will provide updates as they become available. 

8x8 has performed mitigation to avoid the issue causing these actions to fail. Please retry to remove a license or delete a user. These actions should now complete without errors. If you continue to experience issues please contact 8x8 to continue troubleshooting. 

8x8 has seen continued impact to user deletion and license removal. We're continuing to investigate will continue to post updates until resolved. 

8x8 has reviewed the cause and once again have mitigated and restored normal performance. Please retry to delete a user or remove a license. We expect successful completion without any errors at this time. If you continue to experience issues please contact support to continue troubleshooting while we validate resolution. 

8x8 has confirmed resolution of the issue casing the errors. We are performing a full root cause investigation and we apologize for the inconvenience. 

8x8 is currently investigating an issue with the Admin Console not loading.

We will provide updates as they become available.

8x8 has resolved the issue impacting the identified services. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.