8x8 is currently investigating intermittent periods where deleting a user or removing a license from a user is giving an error. We are currently investigating and will provide updates as they become available. 

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience. We will provide further update as they become available and we again apologize for the inconvenience. 

8x8 has performed mitigation to avoid the issue causing these actions to fail. Please retry to remove a license or delete a user. These actions should now complete without errors. If you continue to experience issues please contact 8x8 to continue troubleshooting. 

8x8 has seen continued impact to user deletion and license removal. We're continuing to investigate will continue to post updates until resolved. 

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience. We will provide further update as they become available and we again apologize for the inconvenience. 

8x8 has reviewed the cause and once again have mitigated and restored normal performance. Please retry to delete a user or remove a license. We expect successful completion without any errors at this time. If you continue to experience issues please contact support to continue troubleshooting while we validate resolution. 

8x8 has confirmed resolution of the issue casing the errors. We are performing a full root cause investigation and we apologize for the inconvenience. 

8x8 is currently investigating an issue with the Admin Console not loading.

We will provide updates as they become available.

8x8 has resolved the issue impacting the identified services. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 

8x8 is currently investigating performance issues with the Admin Console. Reports indicate that the pages are slow to load or not loading and getting a "Something went wrong" error. We will continue to investigate and provide details as they become available.

8x8 has resolved the performance issue impacting Admin Console. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 

8x8 is currently investigating an issue when syncing 8x8 Users with Microsoft Teams integration licenses. When attempting to sync users an error appears as "Acquiring PBX Access Token. This page will close automatically". This does not impact call flow and existing configured users remain operational. We will provide updates as they become available. 

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience. 

We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience. We will provide further update as they become available and we again apologize for the inconvenience. 

We are doing our very best to get the incident resolved as a matter of priority and we thank you for your patience. To ensure you are fully informed of the progress being made, we will provide the next update at 4 PM PT (7 PM ET).  We apologize for the delay in resolving the issue.

8x8 has resolved the issue impacting the identified services. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports of the Admin Console loading pages slowly or receiving an error when attempting. We are currently investigating the issue. All other systems are operational at this time including telephony and other web services. We'll provide updates as this becomes available.

8x8 has implemented mitigation and we see performance return back to normal and pages are now loading successfully. We are currently monitoring and will provide an update once fully confirmed. 

8x8 has confirmed the issue is fully resolved. We are investigating the root cause and we apologize for the inconvenience. 

8x8 has confirmed that there has been some delay in call recording availability for recorded calls in the last 2 hours. The calls are recorded successfully and are being processed for availability. Calls from previous time periods are available as normal. 

We are currently working to restore normal availability performance and will provide updates as they become available. 

Our engineers are currently working to resolve the issue as a matter of urgency. We've seen the delay in recordings also being observed in Quality Management, Supervisor Workspace, and anywhere where a recording may be available for playback.   We will continue to provide updates as they become available. 

8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience. 

We are doing our very best to get the incident resolved as a matter of priority and we thank you for your patience. Calls are being recorded however the delay can still be up to 1 hr before they become available with playback. To ensure you are fully informed of the progress being made, we will provide you with regular updates via this platform every 30 minutes or until a significant update becomes available. We apologize for the delay in resolving the issue.

8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience. 

While older recordings from earlier this morning are being processed and becoming available, there is still a delay of playback availability for any new recent recordings being recorded. We are continuing to investigate the cause of this delay and will provide the next update at 2:30 PM Pacific (5:30 PM Eastern). We apologize for the delay in resolution. 

8x8 is now seeing the delay in processing decrease, however the availability is not yet back to normal performance standards. Next update on the progress  will come at 3:30 PM Pacific(6:30 PM Eastern).

8x8 has caught up and all recordings are available for playback. In addition,  new recordings are back to normal availability performance standards. We are investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports of the 8x8 Admin Console admin portal not loading pages or performing very slowly. We are currently investigating the issue and will provide updates as they become available. 

8x8 is seeing service recovery and started receiving confirmations that 8x8 Admin Console is loading as normal. We continue to investigate the issue and will provide further updates as they become available.

8x8 has confirmed that the 8x8 Admin Console symptoms are now resolved. We are investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports from customers where some contact center agents are missing their Contact Center tile option after successfully logging into the 8x8 Application Panel. While we investigate the issue if you have agent details for whom this issue is present, please create a support ticket so we can investigate. We'll continue to investigate and provide updates as they become available. 

8x8 is continuing to investigate the issue. If you are experiencing the issue please contact support to continue to troubleshoot the missing login option for affected agents. We'll continue to provide updates as the investigation continues. 

8x8 has identified the issue causing Agent Workspace panels to be missing form the application panel. The issue is now resolved.   We are monitoring and will provide a final update once fully confirmed. 

8x8 has confirmed the resolution of the issue causing some agents to not load the Agent Workspace application option. Please refresh the page or log back in to confirm. We are investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports of the 8x8 Admin Console admin portal not loading pages or performing very slowly. We are currently investigating the issue and will provide updates as they become available. 

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

8x8 engineers have identified the cause and have taken action to mitigate the symptoms. We expect the service to be functional at this time. We are currently monitoring for stability. We will continue to provide updates as they become available and we apologize for the inconvenience. 

8x8 has resolved the issue impacting the identified services. 8x8 is investigating the root cause and we apologize for the inconvenience. 

8x8 has observed the Numbers page in the 8x8 Admin Console page not loading intermittently. We are currently investigating and will provide updates as they become available. 

8x8 has resolved the issue causing the Admin Console page not to load. We are investigating the root cause and we apologize for the inconvenience.