8x8 is receiving reports of issues connecting to 1300 and 1800 numbers from Telstra mobiles. We are investigating this issue and will provide updates as soon as they become available.

Our underlying carrier has confirmed that the issue appears to be isolated to Telstra callers. We will continue to work with them to resolve this issue. We apologize for any inconvenience caused.

We are continuing to work with the underlying carrier to resolve this issue. We will provide further updates once they become available. We apologize for any inconvenience caused.

We are seeing improvements in calls connecting to 1300 and 1800 numbers. We will continue to monitor until we receive confirmation that the issue has been resolved. We appreciate your patience while we address this issue.

We have confirmed that the issue appears to be resolved. If you are experiencing any further issues, please contact 8x8 Support. We apologize for any inconvenience caused.

8x8 has received reports of inbound calls failing to connect to certain numbers in Australia. We are currently investigating the issue and will provide updates as soon as they are available. We apologize for any inconvenience caused.

8x8 has narrowed the issue down to one of the underlying carriers in the region. We have escalated the issue and will continue to provide updates as they become available.

We are still working through the issue with the underlying carrier. We will continue to provide updates as they become available.

8x8 continues to work with the underlying carrier to resolve this issue. We will continue to provide updates as they become available. We apologize for any inconvenience caused.

The underlying carrier reports that they are closer to narrowing down the issue. 8x8 will continue to work with them to resolve this issue as soon as possible. Further updates will be provided as they become available. We apologize for the inconvenience caused.

We are seeing improvement in inbound calls to the affected numbers. We will continue to monitor and provide an update once we have confirmation that the issue is fully resolved.

8x8 has confirmed that inbound calls to the affected Australian numbers are connecting correctly. If you continue to encounter issues, please contact 8x8 Support. We apologize for any inconvenience caused.

8x8 is currently investigating reports of call issues in Singapore and Malaysia. If you are currently experiencing these issues, please contact 8x8 Support for further investigation.

8x8 has identified an issue that is affecting calls in Singapore and Malaysia. We are working to resolve the issue and will provide updates as soon as possible.

8x8 has rectified the issue and calls should now be working. If you are still experiencing issues, please contact 8x8 Support. We apologize for any inconvenience caused.

8x8 Is currently investigating a call connectivity issue with the 8x8 Work Mobile app. This issue is causing the push notification for calls on the 8x8 Work Mobile app to not be displayed. We are working on resolving the issue and updates will be provided as they become available. 

8x8 is now seeing service restoration regarding the push notifications for calls not appearing issue impacting the 8x8 Work Mobile app. We will continue monitoring and will provide a final update once we confirm resolution.

8x8 has confirmed that the issue impacting the 8x8 Work Mobile app has been resolved. We are investigating root cause and we apologize for the inconvenience. 

8x8 has received reports that call recordings are not accessible. We are investigating this issue and will provide updates as soon as possible.

8x8 have identified the issue and are working on restoring access to recordings. We will provide further updates as soon as they become available.

We have found and corrected the issue that was causing recordings to be unavailable. We have confirmed that the recordings exist and that the problem was isolated to retrieving the recordings. New recordings should now be visible.

We are processing the old recordings. We will provide further updates once this is complete.

8x8 has completed processing the old recordings, and they should be accessible now. If you are still experiencing issues, please contact 8x8 support. We apologize for any inconvenience caused.

8x8 is investigating reports of some inbound and outbound calls failing for customers in the New Zealand region. We are currently investigating and will provide updates as they become available. 

8x8 has identified an issue causing the symptoms and implemented mitigation to inbound and outbound calls that were failing. Calls should now be completed as normal. We are currently monitoring and will provide a final update once the resolution is confirmed. 

8x8 has confirmed resolution of the issue causing inbound and outbound calls to fail for  SY1/AU1 Contact Center Customers. If you are still experiencing issues please contact 8x8 Support to continue troubleshooting. We are investigating the root cause and we apologize for the inconvenience. 

8x8 is currently investigating an issue where callers are unable to dial Romanian numbers. We are working with our underlying carriers and will provide updates as soon as they are available.

8x8 has identified and resolved the issue making callers unable to dial Romanian numbers. We apologize for the inconvenience.

8x8 will be performing maintenance that will cause 8x8 work Desktop, Mobile, and web clients to not get call history updates for approximately 30 minutes. Inbound and outbound calls will still be completed as normal during this maintenance as there is no impact to call flow. Once the maintenance is complete any calls missed or completed during the 30 minute window will begin to propagate and begin displaying in the applications. 

8x8 Is currently investigating an issue where the 8x8 Meetings present symptoms such as connections dropping and audio interruptions . We are working on resolving the issue and updates will be provided as they become available.

8x8 has resolved the issue impacting the 8x8 Meetings. If an already existing meeting is in progress and you still happen to encounter difficulties, please set up a new meeting under a new name. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.

8x8 Is currently investigating an issue where the Meetings tab in 8x8 Work is not listing future meetings. We are working on resolving the issue and updates will be provided as they become available.

8x8 has resolved the issue impacting the meetings visibility on the 8x8 Work app. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.