8x8 will be performing maintenance to the 8x8 admin console. During this time you may see delays in new changes becoming effective. There will be no impact to existing configurations or call flows. The maintenance window is 9PM to 11PM Pacific. 

8x8 Is currently investigating reports of users being unable to log in to call queues. We are working on resolving the issue and updates will be provided as they become available.

Current findings indicate that the symptoms have now expanded to Admin Console, VCC and the Work app, symptoms covering performance issues and page not loading. We continue to works towards resolving all issues. We will provide further update as they become available and we again apologize for the inconvenience.

8x8 operations has confirmed normal performance metrics and all systems should now be operating normally. We will be monitoring to ensure stability and will provide a final update once fully confirmed. 

8x8 operations has observed normal performance and confirmed all symptoms are now resolved. We are performing a full root cause analysis and apologize for the interruptions. 

8x8 is investigating reports of users being unable to load or log in 8x8 resources such as Work Web, Admin Console, and App Panel . We are working on resolving the issue and updates will be provided as they become available. 

8x8 engineers have performed a rollback in order to mitigate the issues but the symptoms are still present. We continue our efforts in order to resolve this as soon as possible. We will continue to provide updates as they become available.

A mitigation has been applied but metrics indicate no improvements. Our engineers continue working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.

We continue working to resolve the issue as a matter of urgency and updates will be provided as they become available. We apologize for the inconvenience.

https://status.8x8.com/incident/620553

8x8 has restored access to the impacted web services, and we are observing successful logins in all regions. We are currently monitoring to ensure the resolution is fully confirmed and will continue to provide updates as they become available.

8x8 has confirmed full resolution of the incident and logins to all web services are now performing normally.  We are currently performing a full root cause analysis and we apologize for the interruption. 

8x8 Is currently investigating an issue with the Admin Console where the phone numbers page is unable to load. We are working on resolving the issue and updates will be provided as they become available.

8x8 is no longer seeing any issues with the Admin Console and the phone numbers page is able to load as normal. We will continue to monitor the service and will provide an update once full resolution is confirmed.

8x8 has resolved the issue impacting Admin Console and the phone numbers page is loading as normal. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 

8x8 is currently investigating performance issues with the Admin Console. Reports indicate that the pages are slow to load or not loading and getting a "Something went wrong" error. We will continue to investigate and provide details as they become available.

8x8 has resolved the performance issue impacting Admin Console. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports of the Admin Console loading pages slowly or receiving an error when attempting. We are currently investigating the issue. All other systems are operational at this time including telephony and other web services. We'll provide updates as this becomes available.

8x8 has implemented mitigation and we see performance return back to normal and pages are now loading successfully. We are currently monitoring and will provide an update once fully confirmed. 

8x8 has confirmed the issue is fully resolved. We are investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports of the 8x8 Admin Console admin portal not loading pages or performing very slowly. We are currently investigating the issue and will provide updates as they become available. 

8x8 is seeing service recovery and started receiving confirmations that 8x8 Admin Console is loading as normal. We continue to investigate the issue and will provide further updates as they become available.

8x8 has confirmed that the 8x8 Admin Console symptoms are now resolved. We are investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports of the 8x8 Admin Console admin portal not loading pages or performing very slowly. We are currently investigating the issue and will provide updates as they become available. 

8x8 has resolved the issue impacting the identified services. 8x8 is investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports of the 8x8 Admin Console loading slowly and receiving error messages. We are currently investigating and will provide updates as they become available. 

8x8 has seen the recovery of the symptoms with the 8x8 Admin Console. It is currently operating normally and we are monitoring and will provide further updates once confirmed. 

8x8 has confirmed that the 8x8 Admin Console symptoms are now resolved. We are investigating the root cause and we apologize for the inconvenience. 

8x8 is investigating reports of intermittent page loading errors when accessing the numbers page in 8x8 Admin Console. We're investigating and will provide updates as they become available. 

8x8 has resolved the issue with accessing the phone numbers page.  8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.