Fax
Our 8x8 Work fax services will be undergoing scheduled maintenance on December 7th, 2023 from 4AM to 6:00AM US Eastern Time.
Fax services will not be available for the duration of the maintenance.
You will be notified as soon as maintenance is completed.
8x8 Work fax services underwent the scheduled maintenance successfully. The Fax services have been verified and are operating as usual.
8x8 is investigating reports of 8x8 Work internet fax users getting various error messages when attempting to send outbound faxes when using the 8x8 Work Desktop application. We'll provide updates as they become available.
8x8 has resolved the issue causing outbound faxes to fail. This also resolved some Admin Console pages from not loading. We are investigating the root cause and we apologize for the inconvenience.
8x8 has mitigated the issue causing some outbound internet faxes from failing. All outbound faxes are now being processed successfully. We are investigating root cause and we apologize for the inconvenience.
8x8 has been notified about a Fax as a Service (FaaS) issue. Our engineering team is working on resolving the issue and updates will be provided as they become available.
8x8 has resolved the issue impacting the identified services. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.