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Recent Incidents (Last 24 hrs)
04/01/2025
2025-04-01T18:17:00.0000000Z
Americas
All Other Services
2025-04-01T18:17:00.0000000Z
8x8 is currently investigating issues with our 8x8 Secure Pay integration (PCI-Pal). We will be working with our integration partner on this issue and we'll provide updates as they become available on the status.
2025-04-01T18:34:00.0000000Z
8x8's integration partner has identified the issue causing the connectivity problem and is working to resolve. We'll continue to provide updates as they become available.
2025-04-01T18:48:00.0000000Z
8x8 has received updates that mitigation has been taken and connectivity to 8x8 Secure Pay (PCI-Pal) should now be restored. We are confirming resolution. Please contact 8x8 support if you are still experiencing connectivity issues to troubleshoot further.
2025-04-01T19:14:00.0000000Z
8x8 has observed successful restoration following the mitigation applied to the 8x8 Secure Pay infrastructure. It is now confirmed to be operating normally. A root cause investigation is underway, and we apologize for the interruption.
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