Current Status
Normal
Event Types
Service Status
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Recent Incidents (Last 24 hrs)
11/19/2024
2024-11-19T19:06:00.0000000Z
Americas
Work Calling
Endpoints
Deskphones
2024-11-19T19:06:00.0000000Z
8x8 is currently investigating reports of issues with endpoints being unable to register to 8x8 services. We are currently investigating and will provide more details once we have more details.
2024-11-19T19:30:00.0000000Z
8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience.
2024-11-19T19:42:00.0000000Z
8x8 engineers continue to work towards identifying the cause for many 8x8 endpoints being unable to register to 8x8 services. We will continue to provide updates as they become available and we apologize for the inconvenience.
2024-11-19T20:00:00.0000000Z
8x8 has seen resolution with many customer's endpoints reconnecting to 8x8 services. Please we thank you for your patience while we confirm resolution. We will provide further update as they become available and we again apologize for the inconvenience.
2024-11-19T20:15:00.0000000Z
8x8 has seen recovery of most customer's endpoints to alternate session border controllers. If you have not seen recovery please contact 8x8 support to continue to troubleshoot. We'll continue to monitor while we confirm full resolution with customers. We apologize once again for the interruption.
2024-11-19T20:35:00.0000000Z
8x8 has confirmed that 8x8 endpoint behavior is back to normal for those customers impacted. 8x8 is performing a full root cause investigating and we again apologize for the interruption.
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